Developing an ISO/OHSAS Management system that is accessible and manageable while meeting your objectives and capabilities is challenging for any facility. CMSI has over 35 years experience developing and managing ISO/OHSAS management systems in a variety of industries such as construction, automotive, chemical processing, architectural, and manufacturing. Our staff works with you every step of the way to ensure you get a management system that works for your company. There is no one size fits all for management systems. We can tailor the process to meet your needs. Whether you need help doing the whole process, or just providing coaching alone the way, we will work with you. All of our staff are also experienced ISO/OHSAS auditors and know the key areas and best practices that business require to make the process go smoothly.

Contact us today to discuss your plan going forward!

Frequently Asked Questions Regarding Management Systems:

 

Q: What is a management system?

A: A management system is the documented policies, processes and procedures that make up the framework of your company that allow it to fulfill its goals and objectives.

Q: What is the Process Approach

A; is the systematic identification and management of the linkages, combination and interaction of a system of processes within an organization. Which means you must identify the processes within you company and understand how they all fix together and work as a whole.

Q: What is the Context of the Organization

A: The combination of internal and external issues that can have an effect on an organizations approach to developing and achieving its objectives. What this means is the company must determine what internal (within the company) and external ( outside the company) issues that can have a possitive and a negitive impact on the

Q: Why do we have to put all these new legal requirements in place (e.g. Environmental Compliance Approval if the MOL/MOE has never cited us for any violations, or never notices we aren't meeting requirements?

A: 4.2 of each standard states that the organization commits to comply with relevant legislation.  Further, 4.5.2 requires that the organization evaluate its compliance against relevant environmental/health and safety legislation and put corrective actions in place in order to meet their commitment to compliance.

In Ontario, the onus is on the organization to ensure they are in compliance, rather than have this pointed out by a Ministry.

By ensuring compliance, the organization lessens its risks by managing compliance risk so that in the event of an inspection or event, the organization may have lower or no fines.

Q: Does the 14001 standard hold any weight with Regulatory bodies?

A: If you look at O.Reg. 222/07 Environmental Penalties, Section 17 there is the potential for a 5% reduction in environmental fines if the organization has a regularly audited accredited ISO 14001 system in place at the time of the infraction.

Q: Do objectives and targets need to be set for each significant aspect?

  1. A: No.  The standard allows for choosing which significant aspects the organization wishes to set objectives and targets, as long as how these objectives and targets were decided is clearly defined and documented

Q: Why should I put 18001 in place when the Labour Laws are so stringent?

A: 18001 is meant to enhance an

organizations

overall health and safety management.  The commitment to compliance is the minimum requirement.  18001 allows an organization to develop a systematic approach, which is documented and includes training and competency requirements which are meant to ensure that health and safety risk is minimized.

Q: How often do I have to perform an internal audit of the system?

A: The standard does not prescribe a frequency.  The organization decides the frequency of the internal audit based on risk and business conditions.  The industry practice is to complete at least one full internal audit annually.

Q: What are the benefits of implementing an effective Quality Management System based on the IATF 16949:2016 standard?
A: Benefits include:


Improves OEM customer confidence and satisfaction in your organizations QMS capability and consistency in delivering conforming products and services, Improves conformity to quality requirements, Increases competitive edge and automotive supply market share

Improves business efficiency and productivity.  Reduces organizational waste, inefficiencies, and defects.  Facilitates continual improvement in business processes and customer satisfaction.  Improves process consistency and stability.  Provides basis for training programs to improve competence and consistency of personnel performance.  Improves employee motivation and participation through improved communication, interaction and involvement. Contributes to provision of objective evidence that facilitates the assessment of system controls and effectiveness

Q: What are the benefits of IATF 16949 Certification?
A: Improved product and process quality.  Provide additional confidence for global sourcing.  Lowers costs through improved customer and supplier communication.  Open up supplier resources for other quality activities.  Consistent QMS approach in the supply chain for supplier/subcontractor development. Reduction of variation and increased efficiency in the supplier chain. Reduction in 2nd party system audits.  Reduction in multiple 3rd party registrations, only one certificate.  Common language to improve understanding of quality requirements.  Customer confidence from non-automotive markets as well as automotive markets.

Q: Can an organization exclude any clauses from the scope of its QMS registration?
A: You must begin with the premise that all requirements of IATF 16949 are generic and applicable to your QMS. The only permitted exclusion to IATF 16949 is from clause 4.3.1, which relates to the product design and development requirements within ISO 9001, Section 8.3. The exclusion has to be  justified and maintained as documented information. Permitted exclusions do not include manufacturing process design.

Q: How can an organization go about implementing IATF 16949:2016?
A: The following is an overview of the key steps:

  1. Get a copy of IATF 16949:2016, core tools reference documents, and customer specific requirements from your customer base 
    Familiarize yourself with the requirements and determine if certification to this standard makes good business sense for your organization.
  2. Educate yourself
    Start with reading IATF 16949:2016. The more you learn, the more informed you will be in making choices and developing your IATF 16949 Quality Management System. Next, look into training courses available from CMSI to gain deeper insight into the requirements and core tools for system development, implementation and auditing. Click here to view our course!
  3. Review consultant options
    Experienced and expert consultants can fast track your IATF 16949 Quality Management System program development and implementation with realistic and effective strategies and solutions in a cost effective and timely manner. CMSI has the expertise to assist you. Call us for a no-obligation discussion of your needs.
  4. Do a Gap Assessment
    A gap assessment is an audit of your current management system practices, controls and documentation, to determine the extent to which it conforms to those required by IATF 16949. While a trained in-house quality practitioner can do this, it is best done by a consultant, with the experience of hundreds of such audits. The audit findings are presented in an audit report along with recommendations to address the gaps. The Gap Assessment is the starting point for planning your management system development.
  5. Planning - strategy, resources and project
    The adoption of an IATF 16949 Quality Management System is a strategic decision for the organization. It is vital that your top management provides leadership, resources, involvement and support. In addition, you need to assemble a team to develop and implement your Quality Management System.  You also need to plan your implementation steps, time line, responsibilities and resources needed.
  6. Determine training needs
    Your implementation team will need training in IATF 16949 requirements and other reference  documents. There are a wide range of courses, workshops, and seminars availab3D"color: #000000;">Q: Why should I put 18001 in place when the Labour Laws are so stringent?

A: 18001 is meant to enhance an organizations overall health and safety management.  The commitment to compliance is the minimum requirement.  18001 allows an organization to develop a systematic approach, which is documented and includes training and competency requirements which are meant to ensure that health and safety risk is minimized.

Q: How often do I have to perform an internal audit of the system?

A: The standard does not prescribe a frequency.  The organization decides the frequency of the internal audit based on risk and business conditions.  The industry practice is to complete at least one full internal audit annually.

Q: What are the benefits of implementing an effective Quality Management System based on the IATF 16949:2016 standard?
A: Benefits include:
Improves OEM customer confidence and satisfaction in your organizations QMS capability and consistency in delivering conforming products and services, Improves conformity to quality requirements, Increases competitive edge and automotive supply market share

Improves business efficiency and productivity.  Reduces organizational waste, inefficiencies, and defects.  Facilitates continual improvement in business processes and customer satisfaction.  Improves process consistency and stability.  Provides basis for training programs to improve competence and consistency of personnel performance.  Improves employee motivation and participation through improved communication, interaction and involvement. Contributes to provision of objective evidence that facilitates the assessment of system controls and effectiveness

Q: What are the benefits of IATF 16949 Certification?
A: Improved product and process quality.  Provide additional confidence for global sourcing.  Lowers costs through improved customer and supplier communication.  Open up supplier resources for other quality activities.  Consistent QMS approach in the supply chain for supplier/subcontractor development. Reduction of variation and increased efficiency in the supplier chain. Reduction in 2nd party system audits.  Reduction in multiple 3rd party registrations, only one certificate.  Common language to improve understanding of quality requirements.  Customer confidence from non-automotive markets as well as automotive markets.

Q: Can an organization exclude any clauses from the scope of its QMS registration?
A: You must begin with the premise that all requirements of IATF 16949 are generic and applicable to your QMS. The only permitted exclusion to IATF 16949 is from clause 4.3.1, which relates to the product design and development requirements within ISO 9001, Section 8.3. The exclusion has to be  justified and maintained as documented information.